Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, company details)
• Usage data and analytics
• Communication data (support tickets, feedback)
• Technical information (IP address, browser type, device information)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions
• Send you technical notices and support messages
• Communicate with you about products, services, and events
• Monitor and analyze trends and usage
• Detect, investigate, and prevent security incidents

3. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%.

4. Data Sharing and Disclosure

We may share your information with:

• Service providers and business partners
• In response to legal requests or to prevent harm
• With your consent or at your direction

5. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Export your data

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@flowguard.ai